Privacy Policy

Privacy Policy for Hotel Royal Vishaka

At Hotel Royal Vishaka, accessible from https://royalvishaka.com/, one of our main priorities is the privacy of our visitors and guests. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

1. Information We Collect

When you make a reservation, visit our website, or use our services, we may collect personal information such as:

• Your name, email address, and phone number.
• Payment and billing details required to secure your booking.
• Government-issued identification documents required for check-in under local laws.
• Special requests or preferences regarding your stay (e.g., room view preferences, travel desk assistance).

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process and manage your room reservations (including our Hamta View and Rohtang View rooms).
• Provide, operate, and maintain our hotel services, including 24/7 room service and Wi-Fi provision.
• Communicate with you, send booking confirmations, and respond to your inquiries.
• Improve, personalize, and expand our website and overall guest experience.
• Comply with legal, regulatory, and local law enforcement requirements.

3. Log Files and Cookies

Hotel Royal Vishaka follows a standard procedure of using log files and cookies. These are used to track visitor behavior on the website to help us improve the site’s functionality and optimize your user experience.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers (such as payment gateways or booking engines) solely for the purpose of facilitating your reservation. We may also disclose information if required by law.

5. Data Security

We value your trust in providing us your personal information, and we strive to use commercially acceptable means to protect it. We implement security measures to protect against unauthorized access, loss, or misuse of the data under our control.

6. Contact Us

If you have any questions, concerns, or suggestions regarding our Privacy Policy, please do not hesitate to contact us using the details below: